Webhook Delivery Storm

A provider shared by a meaningful subset of your customers' webhook receivers has gone down, and deliveries to that subset are now failing or timing out. All customer destinations — healthy and affected alike — are served by the same dispatcher worker pool and retry queue. Every customer's webhook feed is business-critical to them individually, and destinations outside the affected subset have done nothing wrong. Diagnose why delivery is degrading even for customers whose endpoints are fully healthy, and bring the dispatcher back to a durable, sustainable state without leaving the platform unable to tell a transient blip from a genuine outage.

Difficulty

Staff

Expected Time

~20 min

Category

API & Traffic