🔒 Paid

Multi-AZ Storage Failure During Live Migration

Midway through a live storage-tier migration, Availability Zone A's volumes start throwing I/O errors. That alone wouldn't take anything down — but the migration controller's own retry logic keeps re-attempting the failed copy operations against AZ-C, the one zone that was still fully healthy and already serving live production traffic. AZ-C's connection pool starts saturating, and customer-facing latency and error rates climb through the shared storage router. Stop the cascade at its source and get live traffic safely off the degraded zone — without accelerating the very overload you're trying to relieve.

Difficulty
Staff
Expected Time
~20 min
Category
Databases & Storage

Skills

  • Recognizing a retry loop amplifying one failure into a second, distinct failure
  • Distinguishing a hardware/infra degradation from a process that a restart can fix
  • Sequencing remediation so a failover relieves load instead of doubling it
  • Verifying recovery across both the source failure and its cascaded effect

System Architecture

  • App Service
  • Storage Router
  • Storage AZ-A (migration source)
  • Storage AZ-B (migration target)
  • Storage AZ-C (remaining healthy replica)
  • Migration Controller

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